Privacy Policy

We have updated our privacy policy. We have strict rules designed to protect your personal data and are committed to respecting the privacy rights of all our customers. All references to personal data refer to personal information about a natural person which would enable that individual to be identified.

We consider the data provided to us as strictly private AND WE WOULD NEVER SELL OR SHARE YOUR PERSONAL DATA WITH ANY 3RD PARTIES NOT SOLELY REQUIRED TO FULFIL YOUR ORDER/APPOINTMENT WITH US. This means that your personal data shall only be used by ourselves and selected third parties (please see below).

The information we collect about you is some or all of the following

  • Your Name
  • Your Address
  • Your preferred telephone number(s)
  • Your preferred email address(es)
  • Company information

We also hold a history of your orders and any payments including invoice numbers and dates of payment.

Your data will have been supplied by yourself when requesting an account form or placing an order with us. At the point of taking your order we request your name, preferred contact number and email address and address of delivery. Only when placing an order with us do we request your address.

We use your data for the following purposes:

  • To set-up your account with us
  • To process your orders, including confirmation of order(s) and invoice(s)
  • To facilitate collection of payment for your order(s)
  • To provide customer services
  • To keep you informed of our goods and services.

We may share your data with the following organisations. Only data relevant to the third party will be shared:
The supplier(s) responsible for providing the product(s) you have ordered
Our client record management company so that we may keep accurate records of your order(s)

We will contact you by any of the following methods:

  • Email
  • Post
  • Text
  • Telephone
  • Social media messages.

You have the right to ask us not to contact you for either future orders or for direct marketing. You have the right to ask us to stop these at any point. Please contact us if you decide you no longer wish us to arrange appointments for our representatives or to send you direct marketing material.

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As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

If you have any questions or feel you need to contact our Data Protection Officer, please email or write to us at Nelson Mill, Gaskell Street, Bolton, BL1 2QE.